Top 10 free Open-Source Helpdesk Software

Networking
Here are ten free and open-source helpdesk software with detailed descriptions including security features: osTicket: Description: osTicket is a popular open-source helpdesk software known for its simplicity and flexibility. It offers features like ticket management, customer support automation, and a self-service knowledge base. Security features include role-based access control, SSL encryption, and IP restrictions to ensure data confidentiality and integrity. Website: osTicket.com Zammad: Description: Zammad is a feature-rich open-source helpdesk solution designed for modern customer service needs. It offers multichannel support, knowledge base management, and automation capabilities. Security features include encryption of sensitive data, two-factor authentication, and audit logs for tracking user actions and changes. Website: zammad.org OTRS (Open Technology Real Services): Description: OTRS is a robust open-source helpdesk software with extensive IT service management capabilities. It offers ticketing, workflow…
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What is domain server and difference between domain and workgroup in network?

What is domain server and difference between domain and workgroup in network?

Networking
What is workgroup & How workgroup is works: Workgroup Definition: In a workgroup, there is no central server or domain controller. Each computer within the workgroup operates independently, managing its user accounts and security settings. There is no centralized management, and each computer is responsible for its own security and resource sharing. Now, let's talk about workgroups. In contrast to domain servers, workgroups offer a more decentralized approach to networking. In a workgroup, each computer operates independently, and there's no centralized server, like a domain controller, to manage user authentication and access to resources. Workgroups are known for their simplicity, making them ideal for smaller networks or even home use. They don't require the complexity of a domain server, and there's no need to set up a specific domain name…
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What is Localhost? A Guide to Connecting to 127.0.0.1

What is Localhost? A Guide to Connecting to 127.0.0.1

Networking
What is a localhost? | Loopback Address 127.0.0.1 The localhost address 127.0.0.1 is used for loopback network connections. It refers to the current device or system itself. When you access a service or application using this address, you are essentially connecting to your own machine. It's often used for testing and development purposes to interact with services or applications running on the same device. For example, if you have a web server running on your computer and you access it using "http://127.0.0.1" or "http://localhost" in your web browser, you'll be connecting to the web server on your own machine. It's a way to check how a service or application behaves without involving a real network connection. This is commonly used by developers when testing web applications, APIs, or other network-related…
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What is Cryptocurrency Wallets & How to Secure Your Digital Assets

What is Cryptocurrency Wallets & How to Secure Your Digital Assets

Crypto
Introduction definition of Cryptocurrency and Tips to secure your digital assets Cryptocurrency, with its promise of decentralization and financial sovereignty, has gained widespread popularity. In this digital world of digital assets, one of the most critical aspects is ensuring the security of your holdings. This is where cryptocurrency wallets come into play. In this blog, we'll explore the process of securing your digital assets through cryptocurrency wallets and offer tips on doing it efficiently. Table of Content What Is a Cryptocurrency Wallet?Types of Cryptocurrency WalletsTypes of Software WalletsDesktop Wallets:Mobile Wallets:Web Wallets:Hardware Wallets:What Is a Hardware Wallet?Why Choose a Hardware Wallet?What Is a Paper Wallet?Why Choose a Paper Wallet?Tips for Efficiently Using a Paper WalletWhat Is a Web Wallet?Why Choose a Web Wallet?What Is a Multi-Signature Wallet?Why Choose a Multi-Signature Wallet?The…
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What is windows operating system and its types with history and features

What is windows operating system and its types with history and features

General Knowledge
The Windows operating system, developed by Microsoft it is not available for free. Users who wish to use Windows on their computers are generally required to purchase a license. However, there are alternatives to Windows that are open-source and free of charge. These are typically Linux-based operating systems, such as Ubuntu, Fedora, and CentOS. Windows operating systems is one of the most widely used operating systems for personal computers, servers, and a variety of other devices. Windows operating systems provide a user-friendly interface and a platform for running software applications, managing hardware devices, and performing various computing tasks. It has a rich history and various versions designed for different use cases. Let's explore what Windows is, its types, history, and key features with Windows versions and their establishment years: Windows…
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Difference between crypto and cryptocurrency

Difference between crypto and cryptocurrency

Crypto
Let's get into the differences between crypto and cryptocurrency, including their history and trends What is Crypto/ Definition of Crypto: Crypto, is also known as "cryptographic" or "cryptology," is a term related to the field of cryptography, which involves the use of mathematical techniques and encryption to secure information and communications. crypto can refer to anything related to cryptography, including encryption methods, secure communication, and data protection It is decentralized platform verifying money transactions between two parties securely. The history of cryptography dates back thousands of years and has played a critical role in protecting sensitive messages and data. While cryptography has ancient origins, it gained significant importance during World War II, when advanced encryption techniques were used for military and strategic purposes. Notable figures in the history of cryptography…
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Evolution of Computing Power: A Journey Through i3, i5, i7, i9, and i11 Generations

Evolution of Computing Power: A Journey Through i3, i5, i7, i9, and i11 Generations

General Knowledge
Journey through the history of computer processors, from the inception of i3 to the latest i11 generation. The history of computers is a remarkable journey marked by successive generations of technological advancements, each bringing unique changes in terms of speed, memory, storage capacity, and security features. In this article, we'll explore the evolution of computer generations from the First Generation to the Thirteenth Generation, delving into their year of establishment, key technological improvements, and evolving security features. The term "father of the computer" is often attributed to Charles Babbage. He was an English mathematician, philosopher, inventor, and mechanical engineer who is known for conceptualizing and designing the first mechanical, general-purpose computer known as the Analytical Engine in the mid-19th century. Although the Analytical Engine was never built during his lifetime…
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